Fresh Support Tools Are Live!

We’re adding a power-packed suite to our toolkit, making support smoother and faster than ever:

• Auto‑Email Account Setup
  New team members? Just plug in a few details and—boom—your XMLA email is ready to rock.

• New Account Request
  No more back-and-forth. Users can now self‑request accounts. Admins can review and approve with minimal fuss.

• Forgot Email Password Reset
  Self‑service password resets are here—no support ticket required. Users can reset their own credentials instantly and securely.

• Server Status
  Real‑time visibility into server health and uptime — stay on top of issues before they become a problem.

• DNS Lookup
  Troubleshooting DNS? Get instant reports on A, CNAME, MX records, and more right from your dashboard.

• IP Lookup
  Quickly resolve IP info for geolocation, ISP, and hostname — essential for audits and investigations.

• IP Unblock
  Hit a blacklist? Our new IP unblock tool gets you back on track in no time.

• Email Troubleshooter
  Diagnose delivery issues fast—MX checks, bounce analysis, spam filtering insights, SMTP tests—the works.

Knowledge Base: Now Even Smarter

Our KB just got a major upgrade! Now featuring:

• Step-by‑step walkthroughs for all the new tools

• Enhanced visuals and screenshots

• FAQs & troubleshooting tips based on real‑world scenarios

• Updated best practices and proactive recommendations

Why This Matters:

1. Speed: Self‑service empowerment reduces delays and opens support bandwidth.

2. Transparency: Real‑time tools cut mystery manhousery — you can see what’s happening and fix it.

3. Accuracy: New KB content ensures fewer missteps and razor‑sharp clarity.

Enjoy!

The XMLA Team